Satisfaction Surveys
During 2021 and 2022, GHA’s Quality Management Department completed the Individual Satisfaction Survey, the Parent-Guardian Satisfaction Survey, and the Stakeholder Satisfaction Survey. We were interested in whether the individuals we serve as well as their parents-guardians believed the quality of their life had improved as a result of their relationship with GHA Autism Supports. Responses indicated that 95% of the individuals we serve believed the quality of their life was better as a result of services with GHA; 100% of their parents and guardians strongly agreed or agreed their relationship with GHA Autism Supports had improved the quality of their lives. We also focused on whether our community stakeholders were satisfied with our supports and services. In surveying community members, 100% of respondents indicated they were satisfied with our supports and services. The tables presented below summarize our results:
Table 1. 2021 GHA Individual Satisfaction Survey
Individuals Supported by GHA
As a result of services with GHA, is the quality of your life better?
| Yes | No |
| 95% | 5% |
Table 2. 2021 GHA Parent-Guardian Satisfaction Survey
Parents and Guardians of Individuals Served by GHA
As a result of services with GHA Autism Supports, the quality of my life has improved.
| Strongly Agree | Agree | Disagree | Strongly Disagree |
| 82% | 18% | 0% | 0% |
Table 3. 2022 GHA Community Stakeholder Satisfaction Survey
Community Members Familiar with GHA’s Supports and Services
Overall, I am satisfied with GHA and its service and supports.
| Strongly Agree | Agree | Disagree | Strongly Disagree |
| 81% | 19% | 0% | 0% |
Contact Us
Physical Address:
213 N. Second Street, Albemarle, NC 28001
Mailing Address:
PO Box 2487, Albemarle, NC 28002
Wilmington Office:
PO Box 4122, Wilmington, NC 28406
Phone: (704) 982-9600
Fax: (704) 982-8155
Wilmington:
Phone: (910) 769-1046
Fax: (910) 399-1780
GHA Autism Supports is licensed by the Division of Health Service Regulation of the North Carolina Department of Human Resources. In addition, GHA Autism Supports is nationally accredited by Commission on Accreditation of Rehabilitation Facilities (CARF). ICF/IID homes are certified by the North Carolina Division of Medical Assistance. GHA Autism Supports is a member of the North Carolina Association of Community-Based ICF/IID and CAP providers and the North Carolina Providers Council.
In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal. (Not all prohibited bases apply to all programs).